Returns & Exchanges

At Good Neighbour, we want you to love every piece you purchase; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your portal confirmation and drop the package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days to your original payment method.